Privacy Policy

Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools, and opportunities with complete confidence.

We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet services (the “Services”)-those who access some of our Services but do not have accounts (“Visitors”) as well as those who may purchase Products and/or pay a monthly service fee to subscribe to the Service (“Members”)-what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.

Personal Information Our Company Collects and How It Is Used
Introduction. Our company collects information in different ways from Visitors and Members who access the various parts of our Services and the network of Web sites accessible through our Service. We use this information primarily to provide a customized experience as you use our Products and Services, and generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

Remarketing and Retargeting
We use the remarketing feature in Google AdWords to reach people who previously visited our website, and match the right people with the right message. When you visit our site, we add a cookie to your computer so that we can display targeted advertising using third-party websites who use Google AdSense or similar advertising mediums to display our ads to you across the web.

Registration
Members may be asked to provide certain personal information when they sign up for our Products or Services including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process is used to manage each Member’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.However, in instances where our company and a partner jointly promote our Services, we may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion.In this instance, personal information may not be used by the partner for any other purpose. We may also generate non-identifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Members). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.

Our Company Partners and Sponsors
Some products and services may be offered to Visitors and Members in conjunction with an affiliate, independent contractor seller or non-affiliated partner. To provide Visitors and Members some of these products and services, the partner may need to collect and maintain personal information. In these instances, you will be notified before any such data is collected or transferred and may decide not to use that particular service or feature.Additionally, our partners may have advertisements or co-branded Web Pages that are cosponsored by an affiliate, independent contractor seller, or non-affiliated partner. Our company may share non-identifying and aggregate information (except as described above), but not personal information, with such partners in order to administer the co-branded products or services offered.

Online Shopping
At some Web sites, you can purchase products and services or register to receive materials, such as a newsletter, catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information.If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Our company has no control over the third parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so.If you order services or products directly from our company we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Online Advertisements
Our company may display our online advertisements. In those cases we share aggregated and non-identifying information about our Visitors and Members collected through the registration process as well as through online surveys and promotions with these advertisers.
Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements or joint ventures. For instance, an advertiser or joint venture company tells us the audience they want to reach and provides us an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display or send the advertisement to the intended audience. Our company does not share personal information about its Visitors or Members with these advertisers or joint venture companies.

Responses to Email Inquiries
When Visitors or Members send email inquiries to our company, the return email address is used to answer the email inquiry we receive. Our company does not use the return email address for any other purpose and does not share the return email address with any third party.

Email Opt-out Procedure
Email is sent regularly as part of the service this website provides. When a new member joins this website, the member will start to receive emails that our company feels is relevant to the member. When members receive broadcast emails, they are able to easily unsubscribe via the “Unsubscribe” links at the bottom of the email. The website also triggers action-based emails. These emails are controlled by the email notification settings within the member’s account. To stop receiving a certain type of action-based email, simply log into your account, click on the “My Account” link from the menu bar dropdown under your name, and then uncheck the checkmarks on the “Email Notifications” tab. This will prevent the system from sending that specific type of action-based email.

Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of products and services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.
We may take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Special Cases
It is our company’s policy not to use or share the personal information about Visitors of Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
However, we may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: credit agencies, collection agencies, merchant database agencies, law enforcement, or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or Terms Of Service, or other user policies; to operate the Services properly; or to protect our company and our Members.

"Cookies" and How Our Company Uses Them
A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. Our company may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.
If you are a Visitor or Member we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit other Web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.
Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Our Company Commitment to Children's Privacy
Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our Web site to persons eighteen years or older.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA) AND IS NOT MONITORED AS DOING SO.
Public Forums: Please remember that any information you may disclose in any Member Directory, or other public areas of our Web sites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
Our Company’s Commitment to Data Security: Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

Where to Direct Questions About Our Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this Web site.

Revisions to This Policy
Our company reserves the right to revise, amend, or modify this policy, our Terms Of Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting.

AI SERVICES PRIVACY ADDENDUM

1. Scope of AI Processing

In connection with certain features of the Services, including but not limited to AI Voice Agents, automated communications, and conversation analysis (the “AI Services”), FreedomSoft may collect, process, and analyze additional categories of data.

These AI Services may include:
  • Inbound and outbound voice communications
  • Call recordings
  • Call transcriptions
  • Communication metadata (e.g., timestamps, duration, call routing)
  • Interaction data (e.g., responses, selections, and conversational flow)

2. Voice Data, Recording, and Transcription

By using AI-enabled voice features, you acknowledge and agree that:
  • Calls may be recorded, transcribed, and analyzed
  • Voice data may be processed by automated systems
  • Transcripts may be stored and associated with your account

FreedomSoft processes this information to:
  • Provide and operate the Services
  • Improve system performance and reliability
  • Enable features such as lead qualification, analytics, and automation

You are solely responsible for:
  • Providing any required notice to call participants
  • Obtaining any legally required consent for call recording or monitoring
  • Complying with all applicable federal, state, and local laws

3. AI Processing and Automated Analysis

FreedomSoft may use artificial intelligence and machine learning technologies to:
  • Analyze communications
  • Extract relevant information from conversations
  • Generate summaries, insights, or suggested actions
  • Assist with workflow automation

You acknowledge that:
  • AI processing may involve automated decision-support systems
  • Outputs are generated based on probabilistic models and may not always be accurate

4. Data Usage for AI Systems

FreedomSoft will process your data for the purpose of:
  • Delivering AI Services
  • Maintaining and improving system functionality
  • Ensuring service reliability and performance

FreedomSoft will not:
  • Sell your personal data
  • Use your identifiable data to train third-party AI models

FreedomSoft may use anonymized and aggregated data to:
  • Improve AI performance
  • Analyze trends and system usage
  • Enhance product features

No personally identifiable information is included in such aggregated data.

5. Third-Party Service Providers

AI Services may rely on third-party infrastructure and service providers, including:
  • Cloud storage providers
  • Telephony providers
  • AI and machine learning platforms

These providers may process data solely for the purpose of delivering the Services on behalf of FreedomSoft and are contractually obligated to maintain appropriate confidentiality and security measures.

6. Communication Data and Compliance Responsibility

You acknowledge that:
  • You control the data submitted into the platform
  • You determine when and how communications are initiated

You are solely responsible for:
  • Ensuring lawful collection and use of all contact data
  • Compliance with applicable laws, including:
  • Telephone Consumer Protection Act (TCPA)
  • Do Not Call (DNC) regulations
  • State and federal privacy laws
  • Call recording and consent laws

FreedomSoft does not verify:
  • Consent status of your contacts
  • Lawfulness of your communications

7. Data Retention

FreedomSoft retains AI-related data, including recordings and transcripts, for as long as necessary to:
  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Retention periods may vary depending on:
  • Account settings
  • Service configuration
  • Legal requirements

8. Data Security

FreedomSoft implements reasonable administrative, technical, and physical safeguards to protect:
  • Voice data
  • Transcripts
  • Customer and account information

However, no system can be guaranteed to be completely secure, and you acknowledge the inherent risks associated with transmitting data over the Internet.

9. User Control and Responsibility

You may:
  • Access and manage your data within your account
  • Delete or modify certain stored information

You are responsible for:
  • The accuracy of all data submitted
  • Managing access permissions within your account
  • Ensuring appropriate use of AI-generated data

10. Policy Updates

FreedomSoft may update this AI Services Privacy Addendum from time to time to reflect:
  • Changes in technology
  • Legal or regulatory requirements
  • Enhancements to the Services

Continued use of AI Services constitutes acceptance of such updates.